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Young Innovations

250-Restorative/Auxiliary

FL262 - From First Hello to Final Smile: Enhancing Patient Experiences

Friday, February 20, 2026
1:00 PM - 4:00 PM  
Location: W184A
Earn 3 ADA CERP
Target Audience: Assistant
Disclosure(s):
Sherrie Busby, Expanded Duties DA, Certified Dental Specialist OSHA, Certified Dental Infection Prevention & Contro: No financial relationships to disclose
Delivering an exceptional patient experience is more than just good service—it's a key driver of a successful dental practice. This focused session is designed specifically for dental assistants, empowering them with practical tools and strategies to elevate every patient interaction. From the first chart review to the morning huddle, you'll gain actionable insights you can apply immediately to make a lasting impression—starting the very next business day.

No Lecture Fee

Learning Objectives:

  • Recognize the impact of thorough chart preparation on patient care and team efficiency.
  • Understand the principles of smooth patient flow and how to support it.
  • Apply effective patient communication techniques to build trust and comfort & integrate these elements during the morning huddle.