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550-Practice Management/Risk Management

L321 - Shaping a Safe Future: Optimizing Care with Patient Education and Team Training

Saturday, February 21, 2026
8:30 AM - 11:30 AM  
Location: W185BC
Earn 3 ADA CERP

Sponsored By TDIC
Target Audience: Dentist/Hygienist/Assistant/Administrative
Disclosure(s):
Anne M. Oldenburg, JD, Jr.: No financial relationships to disclose
Tammera Banasek, Esq.: No financial relationships to disclose
Cynthia Brattesani: No financial relationships to disclose
This course focuses on essential risk management strategies, empowering dentists with the skills and resources to address key factors that optimize patient outcomes and mitigate potential liabilities. Through evaluation of actual TDIC cases, Shaping a Safe Future: Optimizing Care with Patient Education and Team Training explores the importance of establishing protocols to enhance patient safety. It also provides best practices for obtaining current health histories, insights on essential staff roles and training, and steps for responding to office emergencies.

No Lecture Fee

*This course qualifies for three CE units and a 2-year, 5% TDIC Professional Liability premium discount

Learning Objectives:

  • Understand the significance of establishing and adhering to protocols and the importance of staff training in medical emergencies.
  • Recognize your role in providing patient education to achieve optimal levels of care and patient compliance.
  • Incorporate controls and procedures to reduce the potential for errors in documentation and increase patient safety.