Owner and CEO Rae Dental Management, LLC DBA Novonee Longmont, Colorado, United States
Disclosure(s):
Dayna Johnson: No financial relationships to disclose
Imagine welcoming your patients through the front door every day, never suspecting it might be the last time you see them. Why do so many patients slip away, never to schedule their next recare visit or recommended treatment? It’s time to slam that back door shut!
In this engaging and interactive course, we’ll explore the common reasons why patients leave their dental providers and how your entire team can work together to keep them coming back. Studies show that patient retention isn’t just about providing great care; it’s about understanding and responding to the behaviors and preferences of your patients.
We’ll dive into proven strategies to enhance patient loyalty, from the first phone call to post-visit follow-ups. Whether you’re a front desk superstar, a clinical team member, or a practice manager, this course will equip you with the tools and insights you need to preserve, and even boost, patient retention. Let’s make sure your patients don’t just walk in through the front door but stay with you for the long haul!
Fee: October-December: $50 January-February: $70
Learning Objectives:
Learn the common reasons patients switch providers and how to proactively address these issues to keep your practice thriving.
Discover actionable techniques to enhance patient loyalty, from first impressions to long-term engagement.
Equip your entire dental team with the tools and insights to work together, ensuring every patient feels valued and stays committed to your practice.
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